| Job Number | Phone | Name | Job Date | Product | Model | Serial | Photo | Complaint | Repair Date | Repair Details | Parts Used | Status | |
|---|
 | 2008109178387 | 0773693882 | Ms.Deepika De Silva | 2020-08-11 | SINGER - W/M | SWM-FA79R | | | Water leaking | 2020-08-12 | BD attended @ Drain Hose Damage By Cockroach
Need part @ Drain Hose
Purchased From Singer
| | 1 |  |
| 2008087676812 | 0773399465 | Mrs.Hazeene | 2020-08-10 | | | | | Not Cooling | 2020-08-11 | No Answer the Phone | | 5 | |
| 2008051013520 | 0777752068 | Mrs.Sewandi Alvis | 2020-08-10 | BEKO - Ref. | G92605NE | 18-100027-01 |  | Freezer Not Working | 2020-08-12 | BD Attended
Need part @ DF Sensor | | 3 | |
| 02022019 | 0112766028 | Mrs.Somapala | 2019-02-19 | INDESIT-OVEN | K3G210(X)/EX | 907234021 | | Not Working | 2019-02-20 | Serviced
RS.2000/-
completed | Nil | 1 | |
| 01032019 | 0773738284 | | 2019-03-12 | Singer W/M | SWT6SA | 1072214 | | Timer not working | 2019-03-13 | Replace wash timer | 7 wire timer | 1 | |
| 424087 | 0768707435 | Mr.Dilan | 2020-09-30 | SAMSUNG - Ref. | REFRT34M5532S8/IG-S | OFF04DAK200261N | | No cooling | 2020-10-09 | Replace Compressor
Re Gas
1000/-
4500/-
Total 5500/- | Compressor Supply By Softlogic | 2 | |
| 423710 | 0768707435 | Dilan | 2020-09-29 | SAMSUNG - Ref. | REFRT37M5532S9/IG-S | OFF24DAK300774 | | NOT COOLING | 2020-10-01 | Replace D/F Back Cover / D/F Sensor/ D/F Heter
1500/-
| Above Parts Supply By Softlogic | 2 | |
| 419225 | 0768707435 | Mr.Dilan | 2020-11-10 | SAMSUNG - Ref. | RS552NRUASL | 0EQL4ADJ800011W | | No cooling | 2020-11-15 | Replace Compressor- 1000/-
Re gas - 4500/-
Condenser Tubing - 750/-
Total- 6250/- | Compressor Supply By Softlogic | 3 | |
| 399579 | 0711435106 | Mrs.Yahampath | 2020-05-27 | SAMSUNG-W/M | WF8558NMW8/XTL | W0085PAF100081L | | Not Working | 2020-05-30 | BD attended
2000/- Collect
Need Parts Main PCB
Inform Nethmi 650/- | | 2 | |
| 397751 | 0715941144 | Mrs.Singharage | 2020-06-28 | SAMSUNG REF | RT49K6333BS | 0FF34DAKB00032J | | Ref Side Not Working | 2020-06-02 | BD attended 2000/- Collect
Need part/ Ref Side Fan
Inform Nethmi
First vesit 750/-
Part receive on 09/06/20
Completed on 10/06/20
Second vesit and repair 900/-
Total 1650/- | Fan motor | 2 | |
| 397573 | 0767686849 | Mrs.C.L.J.Bonipas | 2020-05-18 | SAMSUNG REF | RT20HAR1DSA | 0EEQ4DAMB01363T | | Big Sound | 2020-05-20 | BD Attended
Need To Replace Compressor
Inform Nethmi bd attend 750/-
Transport 360/-
Total 1110/- | | 2 | |
| 396485 | 0777571460 | mr.Senaka Perera | 2020-05-27 | Candy W/M | GVS148D3/1-80 | 3100796718433021 | | Not Working | 2020-05-28 | BD Attended
No defect
Dimostration 650/- | Nil | 2 | |
| 394091 | 0771323626 | Mahesh Dushmantha | 2020-03-11 | SAMSUNG REF | RS52N3313BC | 0T1H4ADM100044H | | DOOR HANDLE ISSUE | 2020-03-12 | RE FIX DOOR Handle
750/-
Transport 360/-
Total 1110/- | Nil | 2 | |
| 393831 | 077827734 | Mr.Nalaka Ilangarathna | 2020-03-11 | SAMSUNG-W/M | WA70H4000SG | 0BPY5DBM901422V | | INSTALLATION | 2020-03-11 | INSTALLATION COMPLETED
650/- | NIL | 2 | |
| 392057 | 0778280586 | Suresh Kumara Alvis | 2020-02-29 | SAMSUNG-W/M | WA70H4000SG | 0BPY5DBM101458A | | Not working | 2020-02-29 | Bd Attended
Unite collect for repair
Need part/ pcb
Inform nethmi
First attended 650/-
Transport
Second Attended 650/-
Pcb replace 950/-
Total 2250/-
####Job no change to 391882 to 392057#####
PCB Receive on 30/05/2020
Replaced PCB Completed on 01/06/2020
| PCB supply by S/C | 2 | |
| 389088 | 0773080493 | Hansa Abeyarathna | 2020-02-20 | SAMSUNG-W/M | WD80K64 | FQ-SX1-0R2B5ADMA00135 | | Installation & Demonstraton | 2020-02-21 | BD attended
Installation And Demo Compared
650/- | Nil | 2 | |
| 388211 | 0719141129 | Lilith Leelarathna | 2020-02-12 | Whirlpool W/M | WWT-70x | 190100766 | | NOT Working | 2020-02-13 | BD Attended
No defect
650/-
Transport 360/-
Total 1010/- | Nil | 2 | |
| 387104 | 0773219 | Mrs.Anoma Ranasinghe | 2020-03-03 | SAMSUNG REF | RH77H90507H | 069143AF900044K | | Ice maker Not Working | 2020-03-04 | BD attended/ 2000/- Collect
No defect 750/-
Transport 120/-
Total 870/-
| Nil | 2 | |
| 385529 | 0777710051 | Sathish Gamage | 2020-01-31 | Candy W/M | GVFW4106LWHC-S | 3100746917486029 | | NOT WORKING | 2020-01-31 | BD attended 2000/- collect
Need part/ temperature sensor
Inform sethmi
650/-
Refer to S/C | Nil | 2 | |
| 383540 | 0773079044 | Mr.Buddika | 2020-01-22 | Samsung W/M | WF700B0BKWQ/IM | W0595PAFC00039R | | Water not drain | 2020-01-22 | BD ATTENDED 2000/- collect
Need part/ Drain pump
Inform Nishika
First attended 650/-
Transport 390/-
Second attended/ 24/02/20
Replace Drain pump Moter 950/-
Transport 390/-
Total 2380/- | Part receive on 22/02/20
Drain pump | 2 | |
| 381228 | 0766512090 | Mrs Sujeewa | 2020-01-12 | SAMSUNG REF. | RS52N3313SL | 0T1K4ADKC00028W | | WATER leaking from Dispenser | 2020-01-14 | BD attended
Repaired ok
Harshana | Nil
750/- | 2 | |
| 381080 | 0718356936 | Mr. Rukshan | 2020-01-11 | Panasonic W/M | Na-f70b6 | 18BPAJAUL00111 | | UNITE MALfunction | 2020-01-11 | BD attended
Serviced Inlet Valve
Harsha | Nil
650/- | 2 | |
| 379841 | 0765435785 | Mrs.SRIKANTHI DE MEL | 2020-01-07 | SAMSUNG REF. | RT26H3000SE/1G | 0A084ZAFA00261F | | No cooling | 2020-01-07 | BD Attended
Gas leek
Need to collect
Inform Nishika | Nil
750/- | 2 | |
| 379219 | 0773833395 | A.M.Riyas | 2020-01-04 | SAMSUNG REF. | RT26 | 856AD680000001 | | No cooling | 2020-01-06 | BD Attended 2000/- Collect
Gas Leek Need to Collect | Nil
750/- | 2 | |
| 379034 | 0777300177 | Dr. Harsha De Silva | 2020-01-04 | SAMSUNG REF. | RS21HUTPN1 | U99543ADB00063V | | FREEZER Not cooling | 2020-01-04 | Bd attended 2000/- Collect
Condenser clean
Harsha
| Nil
750/- | 2 | |
| 378333 | 0771839084 | MR.Thushara Fernando | 2019-12-31 | Whirlpool W/M | 31276 | INF185008712 | | Not Working | 2019-12-31 | Bd attended
Remove Bottom Mount | Nil
650/- | 2 | |
| 378038 | 0718064321 | Mrs. T.I.Withanawasam | 2019-12-30 | SAMSUNG REF. | RS58K6487Sl | OFNM4ABH900520R | | WATER leek | 2020-01-04 | BD attended 2000/- collect
Drain Lin Cleen
Harsha | Nil
750/- | 2 | |
| 378034 | 0771179149 | Mr Patric WTS | 2020-01-04 | Candy D/Washer | CDP1LS39W-19 | 3200118819111040 | | Not working | 2020-01-04 | Bd Attended
Refer to S/C
Inform Nishika
Harshana | Nil
750/-
Transport 120/- | 2 | |
| 377349 | 0763438733 | Mr.W.C.D.Alvis | 2019-12-27 | Candy D/Freezer | CCHE 200Eu | 3700043917110048 | | Current Leek | 2019-12-28 | BD attended
2000/- Not Payed ###
Inform Nishika
Need to Replace Plug Top. Costumer say hi will D0
Harsha | Nil
750/- | 2 | |
| 376771 | 0704800130 | Manjula Alwis | 2020-01-03 | Samsung W/M | WD80K6410OW/FQ | 0R2B5ABKA00034N | | Dryer Not Working
Error HC | 2020-01-03 | BD attended
Error HC Displaying,
Ref To S/C
Transport 28km total | Nil
650/-
Transport 200/-
850/- | 2 | |
| 376725 | 0776106289 | Mr. N.K. De Silva | 2019-12-24 | CANDY HOB | FST100/6X | 33701180 | | Gas flame Issues | 2019-12-30 | BD Attended 2000/- Collect
Need Service And PartsThermo Sensor
Inform Nishika
Completed
| Nil
400/- | 2 | |
| 376704 | 0776796433 | Mr. Akila Samarajeewa | 2019-12-23 | Whirlpool W/M | 31276 | INF174602546 | | Clothes Get Damaged | 2019-12-23 | BD attended 2000/-Collect
Tube Clean
Completed
Harshana | Nil
650/- | 2 | |
| 376515 | 0776330007 | R Mohomad | 2019-12-21 | SAMSUNG REF. | RS55K501059 | OGK4ABJ600180R | | No cooling | 2019-12-22 | BD Attended 2000/- Collect
Need Parts - REF SIDE D/F Sensor
Parts receive 0n 07/01/20
Replace parts 08/01/20
Job completed | First Attended 750/-
Second attended 950/-
1700/- | 2 | |
| 376233 | 0777523701 | Dr.Ashan pathirana | 2019-12-20 | Panasonic Ref. | Nil | Nil | | Not working | 2019-12-22 | Bd attended
Repair door - repair costs 950/-
2000/- collect for visiting
Completed | Nil
750/- | 2 | |
| 375526 | 0769942095 | Ahomed azeef | 2019-12-17 | Panasonic W/M | NA F70B5 | 1771A00016 | | Unit Malfunction | 2019-12-17 | BD Attended
Pcb out
Part order. Informed nishika
2000/- collect for visiting
No pcb.unit will colect by s/c for repair
Job completed | Nil
650/- | 2 | |
| 374984 | 0776092960 | mr.A.K.K.Silva | 2019-12-16 | Singer Ref. | RT20HAR1DSA | 0EEQ4DAMB00174Y | | BAD SMELL | 2019-12-16 | BD Attended
No Defect/ New Plastic Smell coming
Harshana | Nil
750/- | 2 | |
| 374779 | 0773372371 | Mr.Hasan | 2019-12-14 | Candy W/M | CT150 Q105S | 3100845018250032 | | Spin Not Working | 2019-12-19 | BD attended
Drain Pump Out Need REPLACE
PART ORDER
Inform Nishika
Harshana
| First attended 650/- | 2 | |
| 374691 | | Dillan S/C | 2020-01-01 | SAMSUNG REF. | RS21HUTPN1 | U99543BC800319K | | No cooling | 2020-01-03 | Re gas
Completed
| R134a - 4500/-
Copper Tubing - 750/-
Total 5250/-
| 2 | |
| 374140 | 0777972078 | Mr.R.U.A.Weerasooriya | 2019-12-10 | Whirlpool W/M | 31276 | INF184307942 | | Drain hose damage | 2019-12-16 | BD Attended
No defect
Harshana | Nil
650/- | 2 | |
| 373210 | 0777791407 | Mr.D.S.Senarath | 2019-12-07 | Candy W/M | C431 | 3105467 504 2977 | | For Need Service | 2019-12-07 | Serviced Completed
2000/- collect for Visiting | Nil | 2 | |
| 372260 | 0777364318 | Ms.Geethamali Abewrna | 2019-12-04 | Samsung W/M | WW75J5410GS/TL | 0DYR5ADG500030N | | Not working | 2019-12-04 | BD Attended
Control PCB Not Working
Need Parts
Inform C/S
2000/- collect for visiting
Receive PCB 10/12/19
Replace PCB Job completed 10/12/19 | Control PCB | 2 | |
| 372107 | 0777352385 | Mr.Ashoka Gunawardana | 2019-12-03 | Candy D/Washer | CDP1LS39W-19 | 3200118819111008 | | INSTALLATION | 2019-12-06 | INSTALLATION COMPLETED | NIL | 2 | |
| 371452 | 0710447458 | Mrs.K.D.V.S.Siriwardana | 2019-12-02 | Whirlpool Ref. | 480CB | INE181220720 | | NO cooling | 2019-12-04 | BD attended Compressor Out.
Need to collect for repair
2000/- colect
Inform Nishika.
Transport 330/-
Job Completed | Nil | 2 | |
| 371092 | 0777787645 | Mr.S.W.M.Fernando | 2019-11-29 | SAMSUNG REF. | RS552NRUASL | 0EQL4ADJ800035N | | Not Cooling | 2019-11-30 | BD Attended
Waiting Inverter PCB
Request on 30/11/19
2000/- collect For visiting
04/12/19 PCB Received and Replace
Check Ref. Need to Replace Compressor
Need to collect for repair
Inform C/S
Job Completed | Inverter PCB | 2 | |
| 348256 | 0777681144 | N.K.Ramesh | 2019-08-17 | SAMSUNG REF. | RR22M2722S8/1G | 0AA84ZAM200073N | | Not working | 2019-08-17 | Re Set Thomostat | Nil
750/- | 1 | |
| 347958 | 0768707435 | Mr.Dilan | 2019-08-19 | Daewoo Ref | DRQ29DEB | KE159E29140020 | | No Cool | | | | 2 | |
| 344616 | 0768707435 | Mr.Dilan | 2019-08-19 | SAMSUNG REF. | RSH3FHBP1 | 013542BQ500010F | | No Cool | 2019-08-23 | Need Compressor | | 2 | |
| 341922 | 0777281987 | Mr. A.Koonara | 2019-07-22 | SAMSUNG REF. | RETRs55K5010S9 | OGOK4ABJ600183 | | Noisy | 2019-07-23 | Attend
Job Completed | Nil
750/- | 2 | |
| 334287 | 0773467778 | Mr.Afthab Azver | 2019-06-15 | SAMSUNG REF. | RT37M5532S9 | 0FF24DAM100560L | | Installation | 2019-06-15 | Installation completed | Nil | 1 | |
| 328815 | 0781507607 | Miss Kanthi | 2019-05-17 | SAMSUNG REF. | RT26FAKMASE/IG | R7864PAG300339T | | Not Cooling | 2019-05-18 | BD Attend
Costumer says ok. Anything happens hi will call. | Nil | 1 | |
| 328637 | 0772161841 | Mr. Eranga Herath | 2019-05-17 | Candy Hob. | CPG64SGX LPG | 3380151018330002 | | Heat defect | 2019-03-17 | Job completed no defect | Nil | 1 | |
| 327929 | 0763873408 | mr.Rajeew Fernando | 2019-05-13 | CANDY HOB | CCE16/2X | 3690044318200077 | | BD Not working Properly | 2019-05-14 | BD Attend
No Defect | nil | 1 | |
| 325601 | 0777332166 | Mr.Gihan Wicramasinghe | 2019-05-04 | CANDY- HOOD | CGM91/1X | 3690044415260068 | | BD-Heet Issue | 2019-05-04 | No defect
Customer need service and he not in the site.
Rs.2000/- not pay. | Nil | 5 | |
| 325343 | 0773047400 | ms.Ramani Daulagala | 2019-05-03 | Panasonic W/M | WW70J4263IW/GU | 0DYU5ABG500083E | | BD - Machine keeps moving | 2019-05-04 | Repair completed
Remove transport screw
2000/- for s/c | Nil | 1 | |
| 325021 | 0773046262 | Mr.M.M.M.Tariq | 2019-05-08 | Panasonic A/C | CU-PC9MKH | 78921118526 | | BD Auto getting off | 2019-05-09 | BD Completed.
Outdoor unit bad.
Recommended to new ac | Nil | 1 | |
| 324743 | 0718667603 | National water supply & Drainage Board | 2019-05-08 | Panasonic A/C
Panasonic A/C | CU-YT43KBH52
CU-YT43KBH53 | 7877404025
7877205545 | | BD-Unite triping | 2019-05-09 | Bd completed
Refer to s/c teem
| Nil | 1 | |
| 324628 | 0772229072 | Mr.D.C.I.Weerasooriya | 2019-04-30 | Candy W/M | CS1071D1/1-04 | 3100737018180168 | | Installation and dimo | 2019-04-30 | Installation completed | Nil | 1 | |
| 324413 | 0773863935 | Union Colombo Industry | 2019-04-27 | Panasonic A/C | CU-UC12PKI | 4365500213 | | No cooling | 2019-04-28 | Cooling ok.
But need service
Inform s/c | Nil | 1 | |
| 324377 | 0765980980 | Mr.Macmillan Hashim | 2019-04-27 | Panasonic A/C | CS-S13TKH-S | 6983015295 | | Not Cooling | 2019-04-27 | Customers say no cool.
But no defect. | Nil | 1 | |
| 324095 | 0714287569 | Mr.Jeganathan | 2019-04-26 | Samsung W/M | WA82B4TEC/XTL | W1425ZCC300194H | | Watter not coming from tap | 2019-04-27 | Cleaning inlet filter. Rs.2000/- for Softlogic
(Replaces inlet valve 4500/-) | Inlet valve coil | 1 | |
| 323582 | 0714679226 | Mr.Manjula Dayasiri | 2019-04-30 | SAMSUNG REF. | RT28K3022SE/IG | 03DS4PBK200464V | | No cooling | 2019-05-07 | Replace hi side gas pipe line in the drain try and re gassing. | R600a gas and copper tubes | 1 | |
| 323369 | 0777344864 | MR.F.M.FAROOK | 2019-05-13 | SAMSUNG REF. | RT53K6257SL | 0D654DBJB00083X | | Not working | 2019-05-14 | freezer ice foming
BD completed | nil | 1 | |
| 322581 | 0777897862 | MR. MARZOOK | 2019-04-16 | Panasonic A/C | CS-PC12MKF
CU-PC12MKF | 2428307707
7895006666 | | ac senser issue | 2019-04-17 | BD attend
No Defects | Nil | 2 | |
| 322150 | 0778742100 | Mr.Jaliya Rambukpota | 2019-04-10 | SAMSUNG REF.
Whirlpool W/M | RT28K3022SE/IG-04
31276 | 03DS4PBM200915D
3127601182021912 | | Installation & Demonstration | 2019-04-10 | Installation complicated | nil | 1 | |
| 318366 | 07773535661 | I Conic Development pvt.ltd. | 2019-04-06 | SAMSUNG REF. | RT39FAJEDSP | 5124DBD200258R | | Not working | 2019-04-09 | checked. Main PCB out of order.
Informed mr. Dilan. | nil | 1 | |
| 317881 | 0759369989 | Mr.Dharshika De Silva | 2019-03-27 | SAMSUNG REF. | RS51K5680SL | ORXN4ADK300245P | | Sound | 2019-03-27 | More ice in the bucket.
Remove ice and ok.
Job completed. | Nil | 1 | |
| 317648 | 0777660740 | Mr.Dilanka Mannakkara | 2019-03-23 | Candy D/Freezer | CCHE 200EU | 37000439 17240028 | | Not working | 2019-03-23 | Remove door light wire
Job completed | Nil | 1 | |
| 317645 | 0112863091 | Mr. Eranga Gunawardana | 2019-03-23 | SAMSUNG REF. | RS21HUTPN1 | U99543AG300237V | | Not Working | 2019-03-23 | service condeser.
Job complicated. | nil | 1 | |
| 317067 | 0773401456 | Mrs.D.S.Sanath | 2019-03-19 | Samsung W/M | WA70H4000SG | OBPY5DBM102239V | | Installation | 2019-03-21 | Installation Complicated. | nil | 1 | |
| 316433 | 0777354430 | Mr.R.W.M.D.Dihan Dedigam | 2019-03-18 | Samsung W/M | | | | lnstalltion | 2019-03-18 | sum auther technicians do | | 1 | |
| 315931 | 0773918282 | Mr. M.Z.M.Illiyas | 2019-03-19 | SAMSUNG REF. | | | | Installation | 2019-03-20 | attend. customer say not required the help | nil | 1 | |
| 312904 | 0777681144 | N.K.Ramesh | 2019-03-05 | SAMSUNG REF. | RS21HZLMR1 | V00243AF800211F | | Not Working | 2019-03-05 | Defrost Fan Serviced.
Job Complicated. | nil | 1 | |
| 310115 | 0766366293 | Ms.Vyshi | 2019-02-23 | Whirlpool W/M | 3127 | INF175019671 | | Installation and Dimo. | 2019-02-23 | Installation Completed | nil | 1 | |
| 309624 | 0712217120 | Mrs.Waruni Wijesinghe | 2019-02-22 | Samsung Ref. | RS52N3313BC | OT1H4ADKC00054Y | | Installation and Dimo | 2019-02-22 | Complicated | nil | 1 | |
| 307102 | 0777871701 | Mrs.K.Rodrigo | 2019-02-05 | Samsung Ref. | RT36FDJFASL/IG | R7894PAG100063A | | Not Working | 2019-02-05 | BD attended | Nil | 1 | |
| 307066 | 0769229362 | Mr.Sam | 2019-02-10 | Candy D/Washer | CDI21536 | 3290067618230370 | | Not Working | 2019-02-10 | Water inlet open
Job completed | Nil | 1 | |
| 306139 | 0778557429 | Ms.Nirthiha E Maheswaran | 2019-01-30 | Samsung W/M | WW70J42G0KW | 08MZ5NAK900098Z | | Not Working | 2019-02-01 | Remove transport screws
Repair completed | nil | 1 | |
| 304355 | 0770064645 | Mr.M.H.M.Mahir | 2019-01-19 | Candy 3+1 E/G Cooker with E/Oven | CBCM - 6X543 | 3300117218060585 | | Installation and Demonstration | 2019-01-19 | Job Completed | Nil | 1 | |
| 304201 | 0718707551 | Mrs.Achala Niranjali Abeysinghe | 2019-01-19 | Candy Hood | CFT 610/4X | 3690088218030332 | | Not Working | 2019-02-10 | Waiting parts from service center
Parts received on 11/02/2019
Replace Selector switch
Job complicated on 13/02/19 | Selector switch | 1 | |
| | 0778880423 | Mr D.A.Silva | 2019-02-14 | Whirlpool W/M | | | | | | | | | |
| DRM/312998 | 0779210098 | Ms.R.D.Wijesekara | 2019-03-07 | SAMSUNG REF. | | | | No cool | 2019-03-08 | Service evaporater fan.
Job complicated.
Replace
D/F Senser
Job Complicated
Rs.3850/-
| Yellow Senser for D/F | 1 | |
| DRM/331180 | 0772932711 | Maharoof | 2019-05-28 | NATIONAL W/M | NA-F42S1T | 570393 | | PCB Not Working | 2019-05-28 | Repair PCB
6000/- | Transformer | 1 | |
| NE00020519 | 0766260174 | Nelson co. | 2019-05-08 | POLYTRON REF | 18LT6R | 88D0096 | | No Cooling | 2019-05-15 | Attend
Compressors Defect
Need to colect
Repair cost: 2000-/
Transport: 3630/-
Total : 5630/- | nil | 1 | |
| NE00050619 | 0714451880 | NELSONS & co. | 2019-06-20 | POLYTRON B/COOLER | XSCN231L | 817C00097 | | No Cool | 2019-06-28 | Repair Evaporator leek welding 2150/-
Replace Condensor Fan
Motor 1000/-
Re gas 4500/-
Replace dryer filter 200/-
Total : 8850/- | | 1 | |