| Job Number | Phone | Name | Job Date | Product | Model | Serial | Photo | Complaint | Repair Date | Repair Details | Parts Used | Status | |
|---|
 | 2008109178387 | 0773693882 | Ms.Deepika De Silva | 2020-08-11 | SINGER - W/M | SWM-FA79R | | | Water leaking | 2020-08-12 | BD attended @ Drain Hose Damage By Cockroach
Need part @ Drain Hose
Purchased From Singer
| | 1 |  |
| 2008087676812 | 0773399465 | Mrs.Hazeene | 2020-08-10 | | | | | Not Cooling | 2020-08-11 | No Answer the Phone | | 5 | |
| 424087 | 0768707435 | Mr.Dilan | 2020-09-30 | SAMSUNG - Ref. | REFRT34M5532S8/IG-S | OFF04DAK200261N | | No cooling | 2020-10-09 | Replace Compressor
Re Gas
1000/-
4500/-
Total 5500/- | Compressor Supply By Softlogic | 2 | |
| 423710 | 0768707435 | Dilan | 2020-09-29 | SAMSUNG - Ref. | REFRT37M5532S9/IG-S | OFF24DAK300774 | | NOT COOLING | 2020-10-01 | Replace D/F Back Cover / D/F Sensor/ D/F Heter
1500/-
| Above Parts Supply By Softlogic | 2 | |
| 423699 | 0773572733 | R.De.D.Silva | 2020-09-15 | CANDY 4 Burner + Oven | CME660MIP/E | 3300150820110001 |  | INSTALLATION | 2020-09-15 | Installation completed
750/- | Nil
| 2 | |
| 398876 | 0777189004 | Mr.S.K.D.Ravindra | 2020-05-27 | Candy W/M | CT100-Q988S | N3100845119170008 | | Big Sound | 2020-05-27 | BD attended
Fix Drain Hose in the D/Pump750/-
Transport 240/-
Total 990/- | Nil | 2 | |
| 396485 | 0777571460 | mr.Senaka Perera | 2020-05-27 | Candy W/M | GVS148D3/1-80 | 3100796718433021 | | Not Working | 2020-05-28 | BD Attended
No defect
Dimostration 650/- | Nil | 2 | |
| 393831 | 077827734 | Mr.Nalaka Ilangarathna | 2020-03-11 | SAMSUNG-W/M | WA70H4000SG | 0BPY5DBM901422V | | INSTALLATION | 2020-03-11 | INSTALLATION COMPLETED
650/- | NIL | 2 | |
| 392273 | 0765427444 | Mrs.Karen de silva | 2020-03-02 | SAMSUNG REF | RT37K3662SL/IG | 03DN4PAJ100491F | | No cooling | 2020-03-03 | Bd attended
Need part/ D/F Sensor
Inform nethme
First attended 750/-
Transport 420/-
Second attend 420/- +
Replace D/F Sensor 750/-
Total 2340/- | D/F Sensor | 2 | |
| 389088 | 0773080493 | Hansa Abeyarathna | 2020-02-20 | SAMSUNG-W/M | WD80K64 | FQ-SX1-0R2B5ADMA00135 | | Installation & Demonstraton | 2020-02-21 | BD attended
Installation And Demo Compared
650/- | Nil | 2 | |
| 388688 | 0770505881 | Mrs.M.Bastin | 2020-02-13 | SAMSUNG REF | R37K3662SL/IG | 03DN4PAH900017K | | BOTH side heating | 2020-02-15 | Bd Attended ### 2000/- Not Payed ####
Company called the customer and say that defect is normal, no need to do anything
750/-
| Nil | 2 | |
| 387473 A | 0714784479 | Mr.Kasun Rathnayake | 2020-02-12 | SAMSUNG REF | RT 30K3322S8/1G-04 | 03KS4PBMB00055T | | Installation | 2020-02-12 | Installation Completed
750/-
Transport 760/-
Total 1510/- | Nil | 2 | |
| 387104 | 0773219 | Mrs.Anoma Ranasinghe | 2020-03-03 | SAMSUNG REF | RH77H90507H | 069143AF900044K | | Ice maker Not Working | 2020-03-04 | BD attended/ 2000/- Collect
No defect 750/-
Transport 120/-
Total 870/-
| Nil | 2 | |
| 386089 / B | 0777906060 | Mr P G S Roshan | 2020-02-05 | SAMSUNG REF. | RT42K5532BS | 0FF14DAMB00063N | | INSTALLATION | 2020-02-05 | Installation completed
750/- | Nil | 2 | |
| 385529 | 0777710051 | Sathish Gamage | 2020-01-31 | Candy W/M | GVFW4106LWHC-S | 3100746917486029 | | NOT WORKING | 2020-01-31 | BD attended 2000/- collect
Need part/ temperature sensor
Inform sethmi
650/-
Refer to S/C | Nil | 2 | |
| 382874 | 0714712826 | K D L Perera | 2020-01-25 | Panasonic W/M | NA F 7086 | 19APAJAULU00088 | | INSTALLATION | 2020-01-25 | INSTALLATION completed
Transport 360/-
650/-
1010/- | Nil | 2 | |
| 382621 | 0774354360 | Mr.kiymudeen | 2020-01-20 | Whirlpool W/M | 31230 | Inf172921337 | | POWER fluctuations error | 2020-01-20 | Bd attended 2000/- Collect
Need part/ main PCB
Inform Nishika
No parts available/ Refer to S/C
650/- | | 2 | |
| 382514 | 0777355994 | Mr mukeeth | 2020-01-20 | Candy W/M | CE430 ECL | 31106610 9924 5100 | | DRAIN NOT WORKING | 2020-01-21 | BD ATTENDED / WQDA001543 2000/- PAY TO SOFTLOGIC
Need part/ drain pump
Inform Nishika
Customer say no need to repair | Nil | 2 | |
| 382230 | 0719207347 | Mrs. A M Chandrani | 2020-01-18 | Panasonic W/M | NA F 70B6 | 18CPAULU00078 | | Unusual sounds | 2020-01-19 | Bd attended
Adjusted
650/-
Transport 120/-
Total 770/- | Nil | 2 | |
| 382047 | 0701160696 | Mr.NAMAL | 2020-01-16 | Panasonic W/M | NA 127MB2LAE | 4317238210191075G00047 | | Unusual Vibration | 2020-01-17 | BD Attended 2000/- Collect
Remove Transport bolts | 650/-
Transport 120/-
770/- | 2 | |
| 381381 | 0112824895 | Mrs Mayosha mendis | 2020-01-13 | Candy W/M | GC1071d | 310050111683029 | | Not working | 2020-01-21 | Bd Attended/ NUGA001218 2000/- PAY TO Softlogic
Fix plug ok
650/- | Nil | 2 | |
| 381261 | 0777570972 | Saman Wejesekara | 2020-01-13 | Samsung W/M | WW70J5210IW/TL | 0DXL5ADG700070H | | Water leek | 2020-01-13 | BD Attended 2000/- Collect
Need Parts / Door Gasket
Inform Nishika
Refer to s/c
Completed
| 650/- | 2 | |
| 381228 | 0766512090 | Mrs Sujeewa | 2020-01-12 | SAMSUNG REF. | RS52N3313SL | 0T1K4ADKC00028W | | WATER leaking from Dispenser | 2020-01-14 | BD attended
Repaired ok
Harshana | Nil
750/- | 2 | |
| 381080 | 0718356936 | Mr. Rukshan | 2020-01-11 | Panasonic W/M | Na-f70b6 | 18BPAJAUL00111 | | UNITE MALfunction | 2020-01-11 | BD attended
Serviced Inlet Valve
Harsha | Nil
650/- | 2 | |
| 380189 | 0773332080 | Anura Vitharana | 2020-01-08 | Panasonic W/M | NA-F70B2 | 100484 11 | | Not Working | 2020-01-08 | BD Attended 2000/- Collect
Coin in the Drain
Remove and fix
Harsha | Nil
650/-
600/-
Transport 240/-
Total 1490/- | 2 | |
| 379820 | 0713568800 | Mr.C.N.Wicramasinghe | 2020-01-07 | Candy W/M | CS1071D | 3100737019250062 | | Error Cord | 2020-01-07 | BD Attended
Error cord E1 Display
Need parts / PCB inform Nishika
First attended on 07/01/20
Parts receive on 13/01/20
Replace PCB on 14/01/20 | First attended 650/- 07/01/20
Replace PCB on 14/01/20 750/-
Total 1400/-
| 2 | |
| 379219 | 0773833395 | A.M.Riyas | 2020-01-04 | SAMSUNG REF. | RT26 | 856AD680000001 | | No cooling | 2020-01-06 | BD Attended 2000/- Collect
Gas Leek Need to Collect | Nil
750/- | 2 | |
| 379031 | 0774984487 | Silvi Kris Pvt Ltd | 2020-01-04 | Candy W/M | CT150-Q105S | 3100845014250077 | | Noise coming | 2020-01-08 | Bd attended
Legs alignment | Nil
650/- | 2 | |
| 378333 | 0771839084 | MR.Thushara Fernando | 2019-12-31 | Whirlpool W/M | 31276 | INF185008712 | | Not Working | 2019-12-31 | Bd attended
Remove Bottom Mount | Nil
650/- | 2 | |
| 376841 | 0777769844 | Mr. Ronny Fernando | 2019-12-23 | Candy W/M | GC12102D2/1S | 3100543813373018 | | abnormal sounds | 2019-12-23 | Bd attended 2000/- Collect
Spider Broken
Cottons For Costumer inform Nishika
Harshana | Nil
650/- | 2 | |
| 376701 | 0777335094 | Kalinga Herath | 2019-12-23 | Candy W/M | GVS1510TWHC3/1-S | 3100753217086035 | | Cannot bring temperatures to 0 | 2019-12-26 | BD Attended
Need part Control panel
Completed | First attended 25/12/19 650/-
01/01/20 replace panel 650/-
1300/-
| 2 | |
| 376672 | 0777393036 | Mehnaz | 2019-12-23 | SAMSUNG REF. | RS21HUTPN1 | V00143AGB00006F | | No cooling | 2019-12-24 | BD attended 2000/- Collect
PCB Burn and Compressor
Refer to S/C | 750/- | 2 | |
| 376515 | 0776330007 | R Mohomad | 2019-12-21 | SAMSUNG REF. | RS55K501059 | OGK4ABJ600180R | | No cooling | 2019-12-22 | BD Attended 2000/- Collect
Need Parts - REF SIDE D/F Sensor
Parts receive 0n 07/01/20
Replace parts 08/01/20
Job completed | First Attended 750/-
Second attended 950/-
1700/- | 2 | |
| 376032 | 0773018880 | Mrs.s.p.Ranawaka | 2019-12-21 | CANDY HOB | CGG66TBT | 3300063214240055 | | C/S Not working
Gas leaking
| 2019-12-23 | BD Attended 2000/- Collect For Visiting
Repair Completed
Fix Knob And Top Cover
Repair cost 1000/- | Neal
400/- | 2 | |
| 375526 | 0769942095 | Ahomed azeef | 2019-12-17 | Panasonic W/M | NA F70B5 | 1771A00016 | | Unit Malfunction | 2019-12-17 | BD Attended
Pcb out
Part order. Informed nishika
2000/- collect for visiting
No pcb.unit will colect by s/c for repair
Job completed | Nil
650/- | 2 | |
| 375498 | 0777413409 | Mrs.Sonali | 2019-12-17 | Candy W/M | GC 1082D1/1-S | 3100532315160004 | | WATTER Leeking
| 2019-12-19 | Bd Attended
Need Parts / Shoke /Drain hose
Inform Nishika
2000/- collect For visiting
Parts received on 13/01/2020
Replace Shoke And Drain hose
Job Completed 14/01/20 | First attended 650/-
Replaced shoke And D/Hose 1000/-
Total 1650/- | 2 | |
| 374779 | 0773372371 | Mr.Hasan | 2019-12-14 | Candy W/M | CT150 Q105S | 3100845018250032 | | Spin Not Working | 2019-12-19 | BD attended
Drain Pump Out Need REPLACE
PART ORDER
Inform Nishika
Harshana
| First attended 650/- | 2 | |
| 373210 | 0777791407 | Mr.D.S.Senarath | 2019-12-07 | Candy W/M | C431 | 3105467 504 2977 | | For Need Service | 2019-12-07 | Serviced Completed
2000/- collect for Visiting | Nil | 2 | |
| 372745 | 0777423360 | Mr.Romesh Jayawardana | 2019-12-05 | Candy W/M | GV1510LWC2/1-S | 3100613110083003 | | NOt working | 2019-12-06 | BD attended / E 02 folt cord
2000/- collect for visiting
Need parts
Inlet valve
Informed Nishika.
Parts received on 20/12/19
Replace inlet valve 21/12/19
Job completed Rs.7750/- charge for repair | Inlet value
Fist attend 06/12/19 650/-
Second attend 21/12/19 950/-
Total 1600/- | 2 | |
| 372171 | 0772752426 | Mr.Ranil Fernando | 2019-12-02 | SAMSUNG REF. | RF858qalax3 | 060E43BF800123W | | No cooling | 2019-12-03 | BD attended
Serviced
2000/- collect for visiting
Job Completed | Nil | 2 | |
| 371493 | 0777537587 | Mr Damith Rajitha | 2019-12-03 | SAMSUNG REF. | RT42K5468SL/TL | 0D1J4DBH600536N | | Trip goes while powering | 2019-12-04 | DB Attends
Compressor out of order
Need to collect
Inform s/c
2000/- collect for visiting
Job Completed
| Nil | 2 | |
| 371472 | 0713865791 | MR. KUSAL PRADEEP | 2019-12-03 | Whirlpool W/M | WM70X | 170201558 | | DRYER Not Working | 2019-12-05 | BD Attended
Rat bits, Repaired
2000/- collect For visiting
Transport 600/-
Job Completed | Nil | 2 | |
| 371394 | 0777316496 | Mr.Anurudha Weerasinghe | 2019-12-02 | Candy W/M | GVS1510TWHC3/1-s | 3100753217470012 | | E-08 Error Cord displaying | 2019-12-03 | BD attended
Need Moter speed control
Inform to Nishika.
2000/- collect for visiting
S/c collect for repair
Job completed | Nil
650/- | 2 | |
| 371092 | 0777787645 | Mr.S.W.M.Fernando | 2019-11-29 | SAMSUNG REF. | RS552NRUASL | 0EQL4ADJ800035N | | Not Cooling | 2019-11-30 | BD Attended
Waiting Inverter PCB
Request on 30/11/19
2000/- collect For visiting
04/12/19 PCB Received and Replace
Check Ref. Need to Replace Compressor
Need to collect for repair
Inform C/S
Job Completed | Inverter PCB | 2 | |
| 348256 | 0777681144 | N.K.Ramesh | 2019-08-17 | SAMSUNG REF. | RR22M2722S8/1G | 0AA84ZAM200073N | | Not working | 2019-08-17 | Re Set Thomostat | Nil
750/- | 1 | |
| 347958 | 0768707435 | Mr.Dilan | 2019-08-19 | Daewoo Ref | DRQ29DEB | KE159E29140020 | | No Cool | | | | 2 | |
| 344616 | 0768707435 | Mr.Dilan | 2019-08-19 | SAMSUNG REF. | RSH3FHBP1 | 013542BQ500010F | | No Cool | 2019-08-23 | Need Compressor | | 2 | |
| 338293B | 0714451880 | NELSONS & co. | 2019-06-26 | Candy Dryer | GVS C8DG-80 | 31110090619060005 | | Installation | 2019-06-26 | Installation Complited | nil | 1 | |
| 334287 | 0773467778 | Mr.Afthab Azver | 2019-06-15 | SAMSUNG REF. | RT37M5532S9 | 0FF24DAM100560L | | Installation | 2019-06-15 | Installation completed | Nil | 1 | |
| 332441 | 0778449100 | Mrs.Rohshani Ranasinghe | 2019-06-06 | Panasonic W/M | NA-70B6 | 183PAJAULU00140 | | Big Noisy | 2019-06-07 | Remove tub and serviced
Inside steel wire / removed
Repair completed
| Nil
1800/- | 2 | |
| 330705 | 0770793722 | Mr. T.Savin ROSHN Fernando | 2019-05-25 | Whirlpool W/M | WWT-70X | 8 853328 356593
180508210 | | DRYER Not Working | 2019-05-27 | Bd Attended
Adjusted. | Nil | 1 | |
| 328637 | 0772161841 | Mr. Eranga Herath | 2019-05-17 | Candy Hob. | CPG64SGX LPG | 3380151018330002 | | Heat defect | 2019-03-17 | Job completed no defect | Nil | 1 | |
| 327929 | 0763873408 | mr.Rajeew Fernando | 2019-05-13 | CANDY HOB | CCE16/2X | 3690044318200077 | | BD Not working Properly | 2019-05-14 | BD Attend
No Defect | nil | 1 | |
| 327008 | 0112183704 | MR.Ajith Koonara | 2019-06-01 | SAMSUNG REF. | REFRS51K56H02A/TL-S | 0GCJ4ABJ500049L | | NOT WORKING | 2019-05-30 | Re Gas
Replace compressors
| R134a
Compressor- Supply By Softlogic | 1 | |
| 325793 | 0112715682 | Softlogic Retail pvt.ltd. | 2019-05-08 | Panasonic A/C | CS-T43KTH52 | 7877411093 | | not working | 2019-05-08 | BD complete
Refer to c/s teem | nil | 2 | |
| 325601 | 0777332166 | Mr.Gihan Wicramasinghe | 2019-05-04 | CANDY- HOOD | CGM91/1X | 3690044415260068 | | BD-Heet Issue | 2019-05-04 | No defect
Customer need service and he not in the site.
Rs.2000/- not pay. | Nil | 5 | |
| 325343 | 0773047400 | ms.Ramani Daulagala | 2019-05-03 | Panasonic W/M | WW70J4263IW/GU | 0DYU5ABG500083E | | BD - Machine keeps moving | 2019-05-04 | Repair completed
Remove transport screw
2000/- for s/c | Nil | 1 | |
| 324843 | 0777758315 | Mr. Novel Wicramasinghe | 2019-05-08 | Panasonic A/C | CU-s10PKH
CS-S10pKH | 6873203466
3425804177 | | BD-Not working | 2019-05-09 | BD completed
Cant repair. need to replace outdoor unite. | Nil | 1 | |
| 324743 | 0718667603 | National water supply & Drainage Board | 2019-05-08 | Panasonic A/C
Panasonic A/C | CU-YT43KBH52
CU-YT43KBH53 | 7877404025
7877205545 | | BD-Unite triping | 2019-05-09 | Bd completed
Refer to s/c teem
| Nil | 1 | |
| 324628 | 0772229072 | Mr.D.C.I.Weerasooriya | 2019-04-30 | Candy W/M | CS1071D1/1-04 | 3100737018180168 | | Installation and dimo | 2019-04-30 | Installation completed | Nil | 1 | |
| 324413 | 0773863935 | Union Colombo Industry | 2019-04-27 | Panasonic A/C | CU-UC12PKI | 4365500213 | | No cooling | 2019-04-28 | Cooling ok.
But need service
Inform s/c | Nil | 1 | |
| 324377 | 0765980980 | Mr.Macmillan Hashim | 2019-04-27 | Panasonic A/C | CS-S13TKH-S | 698305295 | | No cool | 2019-04-27 | Customers say not cool
But no defect | Nil | | |
| 323369 | 0777344864 | MR.F.M.FAROOK | 2019-05-13 | SAMSUNG REF. | RT53K6257SL | 0D654DBJB00083X | | Not working | 2019-05-14 | freezer ice foming
BD completed | nil | 1 | |
| 322581 | 0777897862 | MR. MARZOOK | 2019-04-16 | Panasonic A/C | CS-PC12MKF
CU-PC12MKF | 2428307707
7895006666 | | ac senser issue | 2019-04-17 | BD attend
No Defects | Nil | 2 | |
| 318366 | 07773535661 | I Conic Development pvt.ltd. | 2019-04-06 | SAMSUNG REF. | RT39FAJEDSP | 5124DBD200258R | | Not working | 2019-04-09 | checked. Main PCB out of order.
Informed mr. Dilan. | nil | 1 | |
| 317855 | 0776115385 | Mr.Nazeer | 2019-03-25 | Candy Hob. | CLG631SPX | 338009631830046 | | Installation | 2019-03-26 | Installation completed | Nil | 1 | |
| 317648 | 0777660740 | Mr.Dilanka Mannakkara | 2019-03-23 | Candy D/Freezer | CCHE 200EU | 37000439 17240028 | | Not working | 2019-03-23 | Remove door light wire
Job completed | Nil | 1 | |
| 317067 | 0773401456 | Mrs.D.S.Sanath | 2019-03-19 | Samsung W/M | WA70H4000SG | OBPY5DBM102239V | | Installation | 2019-03-21 | Installation Complicated. | nil | 1 | |
| 316433 | 0777354430 | Mr.R.W.M.D.Dihan Dedigam | 2019-03-18 | Samsung W/M | | | | lnstalltion | 2019-03-18 | sum auther technicians do | | 1 | |
| 316320 | 0777377740 | Mr.M.M.Z.Mohamed | 2019-03-17 | SAMSUNG REF. | | | | Not Working | 2019-03-17 | sum arthur tcchnician do. | | 1 | |
| 311639 | 0773678771 | Mrs. Gauri | 2019-03-03 | SAMSUNG REF. | RS51K56H02A | OGCJ4ABJ300208N | | Ice Maker Not Working | 2019-03-05 | No Defect
Job Complicated | nil | | |
| 309624 | 0712217120 | Mrs.Waruni Wijesinghe | 2019-02-22 | Samsung Ref. | RS52N3313BC | OT1H4ADKC00054Y | | Installation and Dimo | 2019-02-22 | Complicated | nil | 1 | |
| 307145 | 0773371100 | Mr.Tharidu Kalaniarachchi | 2019-02-09 | Candy Hob. | CPG64SGXLPG | 3380151018210040 | | Not Working | 2019-02-10 | Gas leak
Repair done | | 1 | |
| 305563 | 4154650701 | Shalitha Senanayake | 2019-02-11 |
| | | | | | | | | |
| 304355 | 0770064645 | Mr.M.H.M.Mahir | 2019-01-19 | Candy 3+1 E/G Cooker with E/Oven | CBCM - 6X543 | 3300117218060585 | | Installation and Demonstration | 2019-01-19 | Job Completed | Nil | 1 | |
| 304201 | 0718707551 | Mrs.Achala Niranjali Abeysinghe | 2019-01-19 | Candy Hood | CFT 610/4X | 3690088218030332 | | Not Working | 2019-02-10 | Waiting parts from service center
Parts received on 11/02/2019
Replace Selector switch
Job complicated on 13/02/19 | Selector switch | 1 | |
| 000002X | 4154650700 | Test Customer | 2019-02-28 | | | | | | 2019-03-02 | | | | |
| | 0778880423 | Mr D.A.Silva | 2019-02-14 | Whirlpool W/M | | | | | | | | | |
| DRM/331180 | 0772932711 | Maharoof | 2019-05-28 | NATIONAL W/M | NA-F42S1T | 570393 | | PCB Not Working | 2019-05-28 | Repair PCB
6000/- | Transformer | 1 | |
| NE00050619 | 0714451880 | NELSONS & co. | 2019-06-20 | POLYTRON B/COOLER | XSCN231L | 817C00097 | | No Cool | 2019-06-28 | Repair Evaporator leek welding 2150/-
Replace Condensor Fan
Motor 1000/-
Re gas 4500/-
Replace dryer filter 200/-
Total : 8850/- | | 1 | |